FAQ
Have questions? We have answers. If you can't find what you're looking for below, feel free to contact us using the "CONTACT" tab above or email your questions to Info@OctoberRayn.com and we will respond as soon as possible.
Q1:
A1:
Will you wash and blow dry my hair before braiding it?
No, unless you’ve added it as an Add-On service. Our are affordable and i’m able to keep them that way by not over extending myself. Save yourself the $25 service fee and come washed and blow dried with no product, including leave-in conditioner and oils.
Q2:
A2:
Do you supply the hair for all extension services?
No. We supply Kanekalon braiding hair, Synthetic bulk hair for boho styles, and Springy afro twist hair for Spring Twist; in the colors 1, 1b, 2, 4, 27, 30, 33, 613, 1b/27, and1b/30. Ombre, Crochet, track/weft, Marley, human hair, and blended fibers must be provided buy the client or purchased from me at discounted pricing when it's available.
Q3
A3
Do you accept emergency, after hour, Sunday and Monday appointments?
Yes, when available. To check availability text "Appointment, desired style, date and time" to (404) 436-2395. There will be a $50 fee that DOES NOT go towards the price of your service. After hour appointments are granted upon availability and are not garunteed. You will not be charged a deposit unless a spot is made available.
Q4
A4
Is my hair long enough for braids?
Although we prefer to work with at least 4 inches of hair, we encourage you to book a consultation to determine if your hair can be gripped. To schedule a free consultation, click the "Services" tab.
Q5
A5
I have allergies. Can you detox the hair before my install?
Yes. Select the "Apple Cider Vinegar Cleaning" add-on for $15 under the service you are scheduling. If you are supplying your own hair, once you've scheduled your appointment and added the add-on service. Text "ACV" to (404)436-2395 to schedule a drop off for your hair. This must be done at least 48 hours prior to your appointment.
Q6
A6
I didn't see the style I want on your site. Does that mean you don't offer it?
Yes. If it's not on the site, it's not an offered service. You can schedule a free consultation under the Services tab if you would like the style considered.
Q7
A7
How do I make appointments with licensed cosmetologist The Missy Masterpiece and/or Neshia's Aesthetics Studio, LLC?
Click the "About" tab and scroll down to "Our Team". Both board trained and licensed ladies names are hyperlinks that will forward you to their preferred method of contact.
Q8
A8
Can I bring my kids with me to my appointment?
No. The salon suite is small and there isn't room for extra guest unless, the guest is a caretaker or the guardian of a minor child. We apologize for any inconvenience this may cause and will reschedule your appointment if needed.